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By Syndicated Article on August 11, 2005
CRM software is only as good as the information it contains. Fortunately the common reason for CRM failure – poor data quality – is also one of the easiest to avoid.
Posted in CRM Implementation
By Syndicated Article on July 24, 2005
Customer Relationship Management were created out of the need for software to analyze customer’s data – transforming raw data into useful customer information. Now they are being configured to support all the external functions of a company.
Posted in CRM Implementation | Tagged crm functions, Customer Relationship Management (CRM) functions, functions in a customer relationship management, functions of a CRM, functions of accounting in crm, functions of CRM, The Function of Customer Relationship Management